Kuda Bank is hiring a Customer Support Specialist! We are a leading company in Nigeria looking for experienced professionals to scale our impact across the country and beyond.
You will work from our Bama, Borno office with a dynamic, ambitious team.
About the Role:
As a Customer Support Specialist at Kuda Bank, you will play a key role in shaping our products and services. You'll work closely with leadership and peers to execute on our mission.
What You'll Do:
• Drive key customer support specialist initiatives from planning to execution
• Build and maintain relationships with key stakeholders
• Report on KPIs and contribute to strategic planning
• Stay updated on industry trends in Nigeria and globally
• Represent Kuda Bank with professionalism and integrity
What You Bring:
• 2–6 years proven experience as a customer support specialist
• Strong analytical and communication skills
• Team player with a growth mindset
• Relevant certification or degree preferred
Compensation & Benefits:
• Competitive ₦ salary • HMO health insurance • 20 days annual leave • Pension fund • Performance bonus
Ready to Apply?
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